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Payments

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a ticket.
We’ll get back to you as soon as possible.

  • Integrations
    AccountingSuite QuickBooks Online QuickBooks Desktop (2021 R4 or newer) Theramanager Xero QuickBooks Desktop (2014-2021 R3)
  • Invoices
    Managing Invoices Parent & Sub Customer Customers Invoice Creator
  • Features
    Customer Portal Dashboard Invoice Messenger Late Fees Paper Mail Payment Plans Reminders Technology Fees Frequently Asked Questions Automatic Batch Reconciliation Getting Started
  • Payments
    ACH Schedules & Recurring Billing Stored Cards Transactions Deposits Credit Card Processing
  • Reports
    Email Reminders Customer Sync History
  • Settings
    Branding Customer Settings General Settings User Accounts Billing
+ More

ACH
  • Connecting your ACH Gateway to Biller Genie
  • ACH Settlement Timeframe
  • Authorizing ACH Processing
  • Allowing Credit Card & ACH Payments
  • ACH and Credit Card Rejection Codes

Schedules & Recurring Billing
  • Create a Payment Schedule

Stored Cards
  • How to Set Up Auto Pay
  • Storing Payment Methods

Transactions
  • Partial Payments inside Customer Portal
  • Bulk Pay
  • Adding Custom Fields
  • Add a Generic Payment Form to your Website
  • Attach Invoice to Transaction
  • Detach Invoice from Transaction
  • Disabling Custom Fields
  • Partial Payments
  • Partial Refund
  • Refund Transaction
  • Swiping Credit Cards
  • Void a Transaction
  • Creating Sales Receipts

Deposits
  • Record Deposits in QuickBooks Desktop (All Versions)

Credit Card Processing
  • Connecting your Credit Card Gateway to Biller Genie
  • ACH and Credit Card Rejection Codes

Popular Articles

  1. Frequently Asked Questions
  2. Invoice Messenger
  3. Swiping Credit Cards
  4. Using the Customer Portal
  5. Biller Genie Billing & Subscription
  6. Authorizing ACH Processing
  7. Partial Refund
  8. Refund Transaction
  9. QuickBooks Desktop Troubleshooting (2021 R4 or Newer)
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