Dual Pricing Customer Experience
Discover how implementing dual pricing strategies can enhance customer experience and boost cash flow for your business.
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With Biller Genie's compliant dual pricing option, your invoices and emails will present both a card and ACH (or cash) price for your customers, side-by-side.
The Dual Pricing Invoice View & Checkout Experience
Step 1: Sync the invoice in from your accounting software.
Step 2: The invoice will show both Card and ACH (or Cash) price
Step 3: The emails from Invoice Messenger and Reminderes is sent to the customer and the total displayed matches the amount from the accounting software.
Step 4: The payment summary screen displays both the Card and ACH (or Cash) price side-by-side
Step 5: The card checkout screen will only show the amount on the payment method selected
Step 6: The emailed customer card payment receipt shows the amount paid by the customer
Customer Portal view
Customers will see columns for both card and ACH balances from within their customer portal login
Should you have any further questions or require additional assistance, please don't hesitate to reach out to our support team. We are here to help!