When you are ready to upgrade to QuickBooks Online, you can take your existing Biller Genie account with you, provided you make the upgrade in a specific sequence. 

If you haven't created your QuickBooks Online account yet, create it here.

WARNING! 

BEFORE PROCEEDING, ENSURE THAT YOUR QUICKBOOKS DESKTOP FILE IS FULLY SYNCED WITH BILLER GENIE AND YOUR LAST SYNC DATE IS CURRENT AND UP TO DATE

WARNING! 

Performing these steps out of order could result in needing to create a new Biller Genie account and result in a loss of data. 

Any data in the QB Online account (customers, items, invoices, etc) will be overwritten by the data transfer from QB Desktop. Please start with a blank QBO account or back up any needed data. 

This migration process will be completed in two parts:

Part A: Migrating from QB Desktop to QB Online. 

Part B: Connecting Biller Genie to the new QB Online account.

Part A:  Migrating from QB Desktop to QB Online

Step 1

In the Biller Genie portal, run a final sync between your Biller Genie account and QuickBooks Desktop. 

This step is important to make sure all data between Biller Genie and QB Desktop is fully in sync

Step 2

In QuickBooks Desktop, go to Company > Export your Company File to QuickBooks Online

Step 3

Click Get Started

Step 4

Select one of the available options

A. "Bring all your company data"

B. "Choose what to bring over"

Click Continue

Step 5

Your new QuickBooks Online account should be displayed here.

Click Export

Step 6

Wait for the import process to complete

Step 7

Check your inbox for a confirmation email from do_not_reply@intuit.com.  

Click the green link in the email, titled “Complete your setup”

Step 8

The email link will take you to your new QuickBooks online account and display the final status of your account migration.

This completes Part A.

Part B:  Connecting Biller Genie to QB Online

WARNING! 

BEFORE PROCEEDING: We strongly recommend that you turn off Invoice Messenger and Reminders before connecting your QB Online account.  After connecting and running a sync, you can safely turn the setting back on.  This will prevent to possibility of sending out unnecessary notifications on older invoices that will likely sync over in the process

Step 1

In your System Tray, right click the BG icon >  click Open Connection window

The MagicCarpet application window will open

Step 2

Click the Three Dots next to the Status Column

Click Disconnect from QuickBooks

Click OK in the Now That You Have Disconnected pop-up

Step 3

Click the Three Dots next to the Status Column once more

Click Unlink Account

Click YES in the Unlink Account pop-up

The MagicCarpet application will now be blank as shown in the image below

At this point, you can uninstall the MagicCarpet application.

Step 4

In the Biller Genie portal, Navigate to the Add-ons Marketplace

Step 5

Click the Accounting Software category or search “QuickBooks” 

Click the tile for QuickBooks Desktop ~~ MagicCarpet that shows “Installed”

Step 6

Click Uninstall

Step 7

Confirm the action by clicking Uninstall again

Step 8

Click either link to return to the Marketplace

Step 9

Click the Accounting Software category or search “QuickBooks” 

Click the tile for QuickBooks Online

Step 10

Click Install

Step 11

Click Connect to QuickBooks

Step 12

Read the QuickBooks Desktop to Online Migration warning and click the checkbox to confirm your company file migration

Click Continue to Connect

 

Step 13

Enter your Intuit/QuickBooks Online login

If you are already signed in on a different browser or tab, proceed to step 13

Step 14

Click the Search for a company or firm dropdown and select the recently migrated company file  

Click Next

Step 15

Click Connect to give QuickBooks permission to connect with Biller Genie

Step 16

You will be taken to your Biller Genie account, where you will see a sync has been initiated. 

Once the sync is complete, you will see status of Successful

Your Biller Genie account is now connect to QB Online!