Biller Genie supports two methods for adding technology fees to invoices in order to offset the cost of processing payments. This article aims to give an overview of the differences in the experience during the checkout process, highlighting the benefits and unique aspects of each approach.
Biller Genie also supports surcharging for credit card transactions that is compliant in all states except for CT, MA, ME, and OK. Using this method, the invoice is presented as it was created and if a customer chooses to pay with a credit card, they will be prompted with a popup that clearly outlines the additional surcharge associated with the transaction.
With our Dual Pricing option, the invoice is presented showing both the card price and the ACH (or cash) price side-by-side.
Differences Between Dual Pricing and Surcharging
To help you understand the variances between Dual Pricing and Surcharging, we have prepared a chart that outlines the main differences:
Compliant Surcharging |
Dual Pricing |
|
Caps |
Maximum of 3% (2% in Colorado) |
No min or max |
Card Types |
Prohibited on all debit and prepaid cards |
All |
Geography |
Prohibited in OK, ME, MA, CT |
Available in all 50 states |
Cost of Acceptance |
Popup during check out process with details of the surcharge amount |
Invoice presentment features both cash and ACH (or Cash) price |
Receipt Requirements |
Shows a surcharge being added |
Shows both pricing options at time of checkout |
Notification Requirements |
Follow card brand guidelines. |
None |
Compliance |
Verified |
Check with your merchant processor or legal team |
We hope that this article has clarified the distinctions between our Surcharging and Dual Pricing modes of the Technology Fee feature. These options offer flexibility and transparency during the checkout process, ultimately improving the experience for both businesses and customers.
If you have any further questions or need additional assistance, please don't hesitate to reach out to our support team. We are always here to help!