Surcharging & Technology Fees

Pass on processing fees to your customers in a compliant way. Surcharging, dual pricing, convenience fees, and the regulatory rules behind each.

Articles in Surcharging & Technology Fees

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Completing Your Annual PCI Compliance

PCI (Payment Card Industry) compliance is a security standard that the credit card networks require any business accepting card payments to maintain....

Updated May 21st, 2026 17 views 0 likes
Why Technology Fees Cannot Be Disabled Per Customer or Invoice

Technology fees in Biller Genie (whether configured as a surcharge or under dual pricing) are a global account setting. They apply to...

Updated May 21st, 2026 18 views 0 likes
Setting Up Technology Fees

General Overview This guide will serve as some further specifics to consider when fully configuring your technology fee set-up. Configuring Technology Fees...

Updated May 21st, 2026 6105 views 12 likes
Understanding Compliant Surcharging with Biller Genie

Help Center - Compliant Surcharging from Biller Genie for Subscribers on Vimeo. Biller Genie Technology Fees offers an innovative Compliant Surcharging option...

Updated May 21st, 2026 7152 views 17 likes
Understanding Dual Pricing with Biller Genie

General Overview Dual Pricing allows businesses to present both a card price and a cash/ACH price to their customers at every point...

Updated May 21st, 2026 6636 views 15 likes
Dual Pricing vs. Surcharging: What’s the Difference?

Help Center - Dual Pricing vs Surcharging from Biller Genie for Subscribers on Vimeo. Biller Genie supports two methods for adding...

Updated May 21st, 2026 4220 views 7 likes
Dual Pricing Customer Experience

With Biller Genie's compliant dual pricing option, your invoices and emails will present both a card and ACH (or cash) price for...

Updated May 21st, 2026 1314 views 2 likes
Reconciliation with Dual Pricing

Considerations when implementing a dual pricing program Your pricing and customer’s understanding should be transparent and begin at the time of...

Updated May 21st, 2026 941 views 2 likes