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QuickBooks Desktop: Integration Settings

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Table of Contents

AutoSync Sync Interval Display Line Item Groups (Bundles) Multi-File Mode Enabled Time to Lookback on Sync

We know that every business has a unique set of processes, so we include built-in adjustments that allow you to fine tune how your Biller Genie account integrates with your instance of QuickBooks Desktop.

In your Biller Genie portal, navigate to ‘Add-ons’ > ‘QuickBooks Desktop’  Here you'll find the available settings.

Image of dropdowns, toggles, and fields to adjust software settings.

 

AutoSync

Select ‘Yes’ if you want Biller Genie and QuickBooks to sync automatically. Select ‘No’ if you want to manually initiate syncs.

 

Sync Interval

If using AutoSync, this field tells Biller Genie how often we should initiate a sync with QuickBooks. 240 minutes is the default. 

 

Display Line Item Groups (Bundles)

Set this to ‘Yes’ to display the item details of any Item Groups you may be using. When set to ‘No’ only the Group name will show.

 

Multi-File Mode Enabled

Some environments have many QuickBooks Desktop company files (.QBW) on a server along with an install of QuickBooks Desktop. This setup should also include an install of the Biller Genie Web App, so it can connect to those files and process API calls. Organizations with this setup typically want to be able to process API calls with all the company files on the server, and Biller Genie supports this. Use the instructions here, if you need to sync multiple files.

 

Time to Lookback on Sync

This setting allows you to temporarily increase the time frame of the Sync from 1 day up to as much as 30 days. When syncing on a regular basis, each sync is only looking for new changes (invoices, payments, customers) and we don't need to sync in anything that changed over 1 day ago (we assume it was already pulled in during a previous sync). This ensures that each sync happens as quickly as possible.

However, if you experience a sync issue for multiple days, you'll want to reach back further to get everything caught up, that's where this setting comes into play. After fixing the sync issue (maybe someone shut down your server by mistake), adjust the Lookback time frame to cover any failed syncs, and then run a sync to catch everything up.

After a successful sync, adjust the setting back to 1 day, otherwise all subsequent syncs will take longer than necessary and will re-sync data that already exists.

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