Hosting QuickBooks Desktop in a Remote Environment
There are some important things to keep in mind when deploying agents in a hosted environment:
- QuickBooks requires that third party apps (such as Biller Genie) run as a Windows application and not as a service.
- A Windows user must be logged in and the Sync Manager must be active.
- If the Windows user logs out, the connection to the Sync Manager will be broken.
- If the user has multiple QuickBooks files, it is recommended to keep QuickBooks closed or open to the correct QuickBooks file.
- Users must be logged into their remote desktop with the agent active and connected to the internet and the QuickBooks file to run syncs. If you are not logged in, syncs will not run.