Overview

RightWorks is a hosted desktop environment that lets you access QuickBooks Desktop from anywhere. This article covers important sync requirements, how to verify that the Biller Genie web app can be installed in your RightWorks environment, and how to request MagicCarpet for your session.

Before you begin

Keep the following in mind before working with Biller Genie in a RightWorks environment:

• You must be logged in to RightWorks session for syncs to run. If you are not logged in, syncs will not run.
• The RightWorks environment will automatically log you out after two hours of inactivity. This is a security measure managed by RightWorks.

Requesting MagicCarpet on a RightWorks session

MagicCarpet is the application that allows Biller Genie to sync with your QuickBooks file. To have it installed on your RightWorks session, follow the steps below.

1. Go to https://accounts.rightworks.com/login/#/ and sign in to your RightWorks account.
2. Start a support chat with a RightWorks agent.
3. After your initial introduction, use the following message to request the installation:

Please install the MagicCarpet application from Biller Genie on my server. This is an approved external program that enables Biller Genie to sync with our QuickBooks file. Here is the installation URL: https://magiccarpet-updates.app.billergenie.com/current-version. Please ensure I have permission to run this application once installed.

Once MagicCarpet has been installed, you are ready to link it to your QuickBooks file. For next steps, see How to Connect MagicCarpet to QuickBooks Desktop.