Setting Default Settings for the Customer Portal

Customize the features your customers can access from within their customer portal.

Written by Ellis Roe ()

Updated

 

Step : Set Default Settings

Navigate to Add-ons > Customer Portal > Default Settings

Note: The default settings selected will be applied to any new customers brought into the system.

  • Display Invoice with Parent: Allow the Parent customer to view the invoices for their sub-customer/job.
  • Allow Customer to Edit Profile: Allow the customer to edit their Name, Business Name, and/or Phone number
  • Allow Customer to Edit Stored Card: Allow the Customer to add and/or delete payment methods. 
  • Allow Customer to Change their Auto-Pay Settings: Allow the Customer to Enable/Disable Auto Pay, as well as adjust the timing of Auto-Pay (Create Date, Due Date, Invoice Date)
  • Receive Notifications on Customer Edits:

 

Step 2: Change Settings

If you want to change a current setting for all existing customers click ‘Update settings for all customers’.

  • Select the Setting Name
  • Select the settings Value (Yes=On, No=Off)
  • Click 'Set value to all customers'