Settings & Account

Account-level settings in Biller Genie: billing, users, multi-factor authentication, branding, custom fields, invoice defaults, and general portal configuration.

Articles in Settings & Account

Sort by

Newest
Most liked
Most viewed

Editing Your Company Address, Phone, and Display Name

The company address and phone number that appear on your invoices come from your Biller Genie account profile. Most of these fields...

Updated May 21st, 2026 21 views 0 likes
Why Biller Genie Logs You Out (Session Security)

If Biller Genie keeps logging you out, that is intentional. We sign you out automatically after a period of inactivity to protect...

Updated May 21st, 2026 17 views 0 likes
Comparing Plugin and Premium Plan Features

Biller Genie offers two main plans, Plugin and Premium. Premium unlocks the higher-value automation features; Plugin is the lighter tier. The exact...

Updated May 21st, 2026 15 views 0 likes
Finding Your Biller Genie Subscription Invoices

Biller Genie keeps a record of every invoice we send you for your subscription. You can access them at any time from...

Updated May 21st, 2026 14 views 0 likes
Submit a Feature Request

Our features are always driven by user feedback. Let us know what we should add or improve next! Step 1 Feature...

Updated May 21st, 2026 2150 views 5 likes
Branding Setup

Branding your invoices builds trust with your customers. You can customize you logos and colors easily inside Biller Genie. Wide Logo -...

Updated May 21st, 2026 4717 views 3 likes
Setting your Sync Notifications

You can change the settings for when you receive notifications as to how many days it has been since your last sync...

Updated October 15th, 2023 3499 views 7 likes
Configure General Settings

How to configure the general settings in Biller Genie. In the Main Menu, click on Control Panel > Settings. Here you can configure Biller Genie...

Updated May 21st, 2026 4437 views 8 likes
Where is my Biller Genie ID?

Knowing your Biller Genie account ID is essential for quickly identifying your account when communicating with Biller Genie staff. This is particularly...

Updated May 21st, 2026 1729 views 4 likes
Add User Account

How to add user accounts in Biller Genie. Do you have team members that need to access Biller Genie? You can provide...

Updated October 15th, 2023 4429 views 5 likes
Changing Biller Genie Password

There are two ways you can change your Biller Genie password. Option 1 - Forgot Password Link Step 1 Go to the...

Updated May 21st, 2026 4779 views 4 likes
Disable Users Accounts

If a team member leaves your company, you can remove their access from Biller Genie by disabling their user account. From the...

Updated May 21st, 2026 3389 views 6 likes
Contact Biller Genie Support

Can't find exactly what you are looking for? Contact our support team! Email your questions to us support@billergenie.com The more...

Updated May 21st, 2026 4404 views 6 likes
Biller Genie Billing & Subscription

To view your account billing information, visit the billing tab within Biller Genie. To view your billing information, click on the username in the...

Updated May 21st, 2026 8749 views 10 likes
Feature Utilization

The Biller Genie software allows for feature adjustments, at the global or individual customer level. Example You charge a 2%...

Updated May 21st, 2026 2472 views 5 likes