[{"question":{"category_id":1368782,"account_id":12867,"created_at":"2023-05-15T19:13:44.000Z","tag_names":["biller genie","email domains","sending subdomain","email subdomain","mail subdomain"],"answer_sample":"A custom email domain lets Biller Genie send your invoices and emails from your a","long_answer_sample":"A custom email domain lets Biller Genie send your invoices and emails from your address (for example, billing@yourcompany.com) instead of no-reply@billergenie.io. Your customers see your business in their inbox, and mail that proves it comes from your domain is far less likely to land in spam. This is not single sign-on; it only changes who your ema","language_id":1,"id":1956921,"last_published_date":"October 21st, 2026","last_published_avatar":"\u003cimg class=\"avatar circle\" width=\"96\" height=\"96\" style=\"background: url(\u0026quot;/initials_avatars/TA?bg=e0633a\u0026amp;s=192\u0026amp;fg=fff\u0026quot;) 0% 0% / 96px 96px;\" src=\"https://secure.gravatar.com/avatar/841e7ea85ebda058cdd7ee30638e7bee.png?s=96\u0026amp;d=blank\" /\u003e","last_published_user_name":"Thomas Aronica","indexable_body":"custom email domain lets biller genie send invoices emails address (for example, billing@yourcompany.com) instead no-reply@billergenie.io. customers see business inbox, mail proves comes far less likely land spam. single sign-on; changes come from. premium add-on. guided setup, adds dns records sign provider secure setup window, approve records, checks them. can still add hand prefer. start role. need user role includes view configure installed add-ons. install add-ons marketplace, open it. add-on needs plan. own. free webmail domains gmail, yahoo outlook.com used. enter just example yourcompany.com), www http//. one account per domain. another uses refused. run related accounts domain, reseller-shared below. sign-in provider. company registered hosted (godaddy, cloudflare, wix, squarespace on). someone else manages it, link instead. set step bar top shows choose connect, verify, completed. type click continue. connect. connect automatically. window opens. records. page lists ownership record, spf dkim, plus dmarc record (v=dmarc1; p=none) one. existing never overwritten. verify. every minutes 24 hours. close page. passes get titled verified. hours pass without success verify domain; troubleshooting. address. part @ billing). leave blank use no-reply. finish save verifying; switches change settings enabled switch dashboard, table status. sending time. reads yes turned off, pending verifying, paused broke (see setup). web designer, person agency controls usual and, inside waiting teammate. wait, address; everything finishes subdomain mail.yourcompany.com main sit subdomain, keeps apart everyday email. manually prefer yourself, work step, go back, automatically manual type, name value. copy exactly genie; values unique new tab, (often called \"dns\", \"zone editor\" \"manage dns\"). dkim txt ttl default. attempt validation next genie. often like. starting v=spf1, value one, edit include shows, keeping else. create second record. optional none. google workspace, microsoft 365 service, listing merge breaks authentication sender tips know godaddy dns\" appear \"records\". cloudflare tab. \"proxy status\" (gray cloud) fail. wix settings, advanced, domains, settings. network solutions account, manage advanced take quotes added around long fine. sure look icann lookup find registrar, ask support daily checks, pause restore day. move provider, service overwrites record), happens to-do noticed issue hand, fix screen right away. used pauses, since failed check spreading. tile ownership, marked working, missing wrong me. you. usually takes tick (optional) first. follow steps again. fails (about later, sooner 12 hours), pauses keep going action needed followed address, paused. again, check, me, restores back nothing stops paused, invoice messenger reminders out; simply no-reply@billergenie.io fixed. slow connection), explains happened try loading. warning. 10 lookups. adding past that, warns opens suggests steps. continue anyway. limit, remove services longer through, update message, refresh yourself. domains. reseller shares skipped setup. expected. several locations franchise accounts) contact verified account. troubleshooting dashboard passing. make saved providers separate \"apply\" \"publish\" step. only. validation. \"automatic available now\" \"your applied\" minutes, refused (gmail, yahoo, on) lowercase letters, digits hyphens, www, http// spaces. support. spam confirm row passes. failing hurts delivery. build good weeks. recipients behind strict filters (proofpoint, mimecast, barracuda) may allow deliverability writing effective reminder . will affect no. mailbox working single, merged stuck support@billergenie.com shows. articles","name":"Custom Email Domains in Biller Genie","votes":0,"is_published":true,"slug":"using-custom-email-domains-with-biller-genie","first_category":"Control Panel \u0026 Settings","categories_display_for_views":"Control Panel \u0026 Settings","parent_categories":[1368782],"is_internal":false,"is_private":false,"extra_categories":[],"url":"/settings-and-account/using-custom-email-domains-with-biller-genie?from_search=244039866","host":"https://helpcenter.billergenie.com","body_txt":"custom email domain lets biller genie send invoices emails address (for example, billing@yourcompany.com) instead no-reply@billergenie.io. customers see business inbox, mail proves comes far less likely land spam. single sign-on; changes come from. premium add-on. guided setup, adds dns records sign provider secure setup window, approve records, checks them. can still add hand prefer. start role. need user role includes view configure installed add-ons. install add-ons marketplace, open it. add-on needs plan. own. free webmail domains gmail, yahoo outlook.com used. enter just example yourcompany.com), www http//. one account per domain. another uses refused. run related accounts domain, reseller-shared below. sign-in provider. company registered hosted (godaddy, cloudflare, wix, squarespace on). someone else manages it, link instead. set step bar top shows choose connect, verify, completed. type click continue. connect. connect automatically. window opens. records. page lists ownership record, spf dkim, plus dmarc record (v=dmarc1; p=none) one. existing never overwritten. verify. every minutes 24 hours. close page. passes get titled verified. hours pass without success verify domain; troubleshooting. address. part @ billing). leave blank use no-reply. finish save verifying; switches change settings enabled switch dashboard, table status. sending time. reads yes turned off, pending verifying, paused broke (see setup). web designer, person agency controls usual and, inside waiting teammate. wait, address; everything finishes subdomain mail.yourcompany.com main sit subdomain, keeps apart everyday email. manually prefer yourself, work step, go back, automatically manual type, name value. copy exactly genie; values unique new tab, (often called \"dns\", \"zone editor\" \"manage dns\"). dkim txt ttl default. attempt validation next genie. often like. starting v=spf1, value one, edit include shows, keeping else. create second record. optional none. google workspace, microsoft 365 service, listing merge breaks authentication sender tips know godaddy dns\" appear \"records\". cloudflare tab. \"proxy status\" (gray cloud) fail. wix settings, advanced, domains, settings. network solutions account, manage advanced take quotes added around long fine. sure look icann lookup find registrar, ask support daily checks, pause restore day. move provider, service overwrites record), happens to-do noticed issue hand, fix screen right away. used pauses, since failed check spreading. tile ownership, marked working, missing wrong me. you. usually takes tick (optional) first. follow steps again. fails (about later, sooner 12 hours), pauses keep going action needed followed address, paused. again, check, me, restores back nothing stops paused, invoice messenger reminders out; simply no-reply@billergenie.io fixed. slow connection), explains happened try loading. warning. 10 lookups. adding past that, warns opens suggests steps. continue anyway. limit, remove services longer through, update message, refresh yourself. domains. reseller shares skipped setup. expected. several locations franchise accounts) contact verified account. troubleshooting dashboard passing. make saved providers separate \"apply\" \"publish\" step. only. validation. \"automatic available now\" \"your applied\" minutes, refused (gmail, yahoo, on) lowercase letters, digits hyphens, www, http// spaces. support. spam confirm row passes. failing hurts delivery. build good weeks. recipients behind strict filters (proofpoint, mimecast, barracuda) may allow deliverability writing effective reminder . will affect no. mailbox working single, merged stuck support@billergenie.com shows. articles","categories":{"current":{"id":1368782,"name":"Control Panel \u0026 Settings","url":"/settings-and-account"}},"category_param":"settings-and-account"}}]